Building Business relationships are one of the most important element in your business. Your clients need to trust you to maintain a lasting business relationship and keep your business alive. Some of our points below could be applied for you particularly or for a sale team. So, let's check some advice and see how you can apply on your daily sales routine. Managing a portfolio of clients as an individual or as a team
Here, it is essential that you create a professional, trustful and no pretension environment to show to your client that he/she is very important for you but you want to respect their space and time to make a decision. Be supportive with their doubts and questions. And do not forget: Working in a too bold and intrusive style could harm your business. Because you can scary your client. Be firm but not pushy. Important points that you should know: 1. Listening fully and attentively your client 2. Questioning and check accuracy 3. Summarize 4. Negotiate 5. Respect their limits 6. Give and Accept constructive feedback 7. Deal with difficulties and challenges When you listen their needs and goals, you can prepare some questions that will create a way to break obstacles on your selling. Does not means that the client will buy everything that you present to him/her but at least you are minimizing the changes of a no no. Personal Behaviors
Most of those points above are also to maintain a lasting relationship with your client. Sometimes, he/she could reject a sales proposal for so many different reasons but they will respect you professionalism and dignity and probably would come to you in the future. Have fun and I hope my suggestions would help you to increase your sales. Candyce xx
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